Increase patient engagement with dental software

February 3rd, 2014


Oral clinics can improve patient retention with dental academic software. Systems that allow patient access often improve individual engagement in health care, and they can provide patients with alternative ways to communicate with health facilities. When practices give patients this ability, the result is likely to be greater satisfaction and retention rates.

As the world becomes increasingly digital, patients expect to be able to reach health care providers through the same means that they contact others. For many people, picking up the phone is a hassle. Many patients would rather send an email, or go online to find an answer themselves. By providing online interfaces that patients can use to access their own information, oral clinics can cut back on a lot of unneeded phone calls.

According to an article in Dental Tribune, patient engagement systems allow users to view and schedule appointments, select preferences for contact methods and pay bills, among other functions. A study cited by the article found that 74 percent of patients are more likely to stay with a practice when they are able to access information online. Often, dental software allows practices to set up automated appointment reminders. Practices that utilized automatic appointment reminders reduced no-shows significantly. 

Improve patients outcomes with dental school software
Patient engagement platforms can have significant benefits for academic clinics. These software systems can enhance research by providing large amounts of patient data. In addition, utilizing a system with a patient portal can improve oral health outcomes.

When patient portals are used for physical health care, studies have demonstrated that users are more likely to adhere to medical plans. A recent study from Kaiser Permanente found that patients who used an online system to manage their medications were more likely to follow drug regimes, as well as experience improved cholesterol levels.

"Medication adherence and other health behaviors are often the hardest things for health care providers to influence," said Andrew Karter, research scientist at Kaiser Permanente Division of Research.

When patients have more control over when they view their own health information, they are more engaged in their own wellness.

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