Maintaining good dental software for compliance and ease of use

August 27th, 2014


Clinics seeking the easiest way to use the Centers for Medicare and Medicaid Service for the Open Payments system need look no further than a top-of-the-line dental enterprise software package with appropriate applications that easily facilitate connections between companies and that CMS resource for all of their needs. With the right software, companies will have all the information at hand to use the CMS system for registering and reviewing online payment information.

CMS closed Open Payments on August 3 following a potential data integrity issue, according to EHR Intelligence. However, the resource has come back again for practitioners, and the public website will return on September 30, 2014.

"CMS takes data integrity very seriously and took swift action after a physician reported a problem," said Shantanu Agrawal, CMS deputy administrator and director of the center for program integrity. "We have identified the root cause of the problem and have instituted a system fix to prevent similar errors. We strongly encourage physicians to review their records before the deadline and before the data are posted publicly to identify any discrepancies."

The issue had to do with manufacturers and group purchasing organizations that would accidentally submit information that would combine doctors with the same last and first names. Although the problem originated with those groups, it spread to the Open Payments system because the data would then populate into a file for one of the doctors who shared that particular name.

The first ICD-10 webcast is coming up
The importance of maintaining regular dental software updates is becoming paramount, not only to facilitate the use of Open Payments, but also because the ICD-10 transition is coming soon. As such, CMS is issuing a webcast to help small clinics cope with the changes that will come once ICD-10 becomes the default system for reporting illnesses.

The CMS reported that its "Road to 10" webcast will help small clinics jumpstart their way into 2015 compliance through a series of FAQs and introductions to the differences between ICD-10 and ICD-9. The site also includes a report about how to talk to vendors about ICD-10. It is becoming important to know whether the products dentists are buying will have the necessary ICD-10 services that will soon be a requirement not only for dentists but for doctors and hospitals around the country.

The CMS website also features advice for finding ICD-10 help when a clinic is located in a rural community where access to upgrades may be difficult or unavailable.

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